Aerial view of a dense green pine forest with tall trees closely packed together.

Securing a More Sustainable Future

Sustainability is an inextricable part of how we do business and our impact on the environment and society is carefully considered in every decision we make.

Our Purpose

We exist to wow our clients, while caring for our colleagues, our communities and our planet.

People

  • Attract the best talent and give them every reason to stay and grow with us​ 
  • Provide exceptional client service ​ 
  • Support our communities​ 
  • Build a diverse, sustainable busines

Planet

  • Help clients reduce their environmental impact ​
  • Support a more circular economy through our repairs, servicing and pre-owned businesses ​
  • Preserve natural resources​
  • Achieve net-zero carbon emissions by 2050

Product

  • Strengthen traceability and sourcing standards​​
  • Offer more products and services for clients wanting to reflect their personal values and lifestyles
  • Promote innovation in more sustainable design, materials and processes​

Partnerships

  • Build long-term relationships with our brands and supplier partners​
  • Work with our supply chain, legislators, the private sector, and civil society to achieve shared goals
A smiling man in a suit assists a woman trying on a watch at a jewelry store counter.

Creating Wow Moments

Our highly trained experts help clients choose timepieces that reflect personal values and preferences, while our growing team of repair specialists and accredited watchmakers, skilfully ensure pieces retain their highest value and can be enjoyed by generations to come. ​

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Caring For Our planet

We are helping clients to reduce their carbon footprint by extending our selection of pieces with credible environmental claims and championing innovation and advancement in sustainable design and packaging. ​

Our carbon reduction targets are in line with what scientists say is necessary to limit the worst effects of global warming and we embrace eco-initiatives. Across our Group, 77% of properties are powered by renewable energy and 17% of all client deliveries are made by electric vehicles.

Close-up of a patterned pink wafer with circular cut-outs next to a crumpled piece of silver foil.

Sustainable Innovation

To counter the challenges faced by a changing climate and diminishing resources, our brands are transforming and innovating – while maintaining the highest levels of craftsmanship, precision and quality. 

We now offer a growing range of pioneering, environmentally and socially preferable product options, made from new and upcycled materials. These include watch straps and packaging made from a variety of waste materials - from recycled stainless steel, plastic, rubber and cloth to biodegradable options made from organic matter, such as mycelium, seaweed and green waste.

Star trails form circular patterns in the night sky above rocky terrain and a distant landscape.

Circularity

Expertly crafted, mechanical watches can be handed down to future generations, traded in or resold. Most can be repaired indefinitely and the majority of materials they contain are recyclable.

Yet, the luxury watch industry continues to innovate, investing in research to develop more circular materials, in order to reduce reliance on extracting raw materials. We are training our teams to keep clients up to date with these advancements, while extending the life of watches through our own After-Sales and Repairs and Pre-owned businesses.